General Shipping Information
Shipping within Canada
Shipping to the United States
Shipping to Other Countries
Oversized Items (Skis, Snowboard, Poles, etc.)
Taxes, Duty and Brokerage Info ALL Shipments (Please Read)

The least expensive and most convenient way to ship is by mail. You can also speed up delivery by selecting faster shipping options like "Express" or "Courier" in Canada or USA. All orders will be insured. These charges are included in the shipping price. All orders will be shipped within 48 hours from reception. If an item is unavailable or back ordered, you will be notified by phone or e-mail within 24 hours. Some items may be subject to additional shipping charges because of size or weight. All the prices below are in Canadian Dollars.

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Please Note: International shipments may also include Brokerage and Duty charges which Customs has total control over. Shipping normal post will be the cheapest brokerage fees, please see Taxes, Duty and Brokerage for more info.

Parcels up to 5 kg will be shipped by Canadian Economy Air Mail unless otherwise specified. Maximum size is limited to 1.05m / 5.06 feet for any one dimension and 2m / 6.75 feet for length plus girth. The shipping charges can be calculated from the table below. All amounts are in Canadian dollars. Insurance against loss is included in the shipping charges (International parcels are insured up to $1000). Some items may be subject to substantial additional shipping charges because of size or weight (oversized). Customers will be contacted if this is the case.

International Air Parcel. Include an additional $3.50 for every $100 of merchandise:

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Oversized Items

Special shipping charges apply to skis, ski poles and bikes because they are considered oversized.

Canada. Include an additional $1.25 for every $100 of merchandise:

U.S.A. Include an additional $1.25 for every $100 of merchandise. Your Social security number is required by Courier Companies:

*The North West includes WA, ID, MT, OR.

**The South West includes AZ, CA, CO, NE, NV, NM, ND, SD, UT, WY.

International oversized shipping

Maximum size is limited to 1.05m (5.06 feet) for any one dimension and 2m (6.75 feet) for length plus girth. Items over these dimensions are considered oversized. Shipping prices will be accessed on a case by case basis.

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Customers outside Canada are exempt of the Canadian taxes (GST and PST). Local officials will determine duties on international orders and bill them to you separately. Contact your customs office for specific information on duty rates and restricted items. An additional Brokerage (handling fee at the border) charge will be added and billed to you separately. 

Climbing hardware, ski gear, and bikes usually have a fairly low duty rate. Clothing or anything made of leather or fabric are sometimes subject to higher rates. Rates are subject to change from one year to another.

Customers in the U.S.A.:

U.S. Mail Services will charge you separately for duty. Items made in Canada or the U.S. are duty free. 

A brokerage fee of approximately $5.00 charge (which is decided by the broker, not Mountain Magic) for Surface or Air Mail will also be added. Courier services have much more expensive brokerage fees: they can vary from $25.00 to $75.00 depending on the size and amount of the order. 

If you are thinking about using a courier service but are concerned about the price, contact us via e-mail or write a note in the "special shipping information" box  when you fill out the shipping information form.

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